Refund policy
Because every item is made especially for you, we can’t accept returns or exchanges for change of mind or size choice. Please check the size chart before ordering.
If your item arrives damaged, defective, or is not what you ordered, tell us within:
- 1 day of delivery if you received the parcel yourself
- 2 days of delivery if someone else received it on your behalf
Email us at raj2257@gmail.com with your order number and clear photos of the issue (an unboxing video helps). Once we’ve confirmed the problem, we’ll send a replacement or issue a refund to your original payment method.
Delivery charges: a flat delivery charge of ₹68 applies to every return and replacement shipment, in addition to the original delivery charge. Claims reported after the time limits above can’t be accepted.
Order Cancellation
Because every item is printed to order, you can cancel only before your order goes into production. This is usually within 24 hours of placing the order. To cancel, email us at raj2257@gmail.com with your order number as soon as possible.
If your cancellation request reaches us in time, we’ll cancel the order and refund the full amount, including delivery charges, to your original payment method within 5-7 business days. We don’t charge any cancellation fee.
Once printing has started, we’re unable to cancel or change the order. If you refuse delivery without a valid reason (for example, a damaged or incorrect item), we may not be able to refund the amount paid, as the item has been made especially for you.
We may also cancel an order ourselves, for example if an item is unavailable, or there’s a pricing error or suspected fraud. We’ll refund you in full if we do.